{
  "name": "UltraCall OS — Conversational Operations",
  "short_name": "UltraCall OS",
  "description": "Plataforma de operaciones de contact center donde agentes humanos y agentes de IA conviven en el mismo plano: analítica, CRM, gobernanza IA, WFM y gamificación.",
  "id": "/",
  "start_url": "/",
  "scope": "/",
  "display": "standalone",
  "display_override": ["window-controls-overlay", "standalone"],
  "orientation": "any",
  "theme_color": "#070a10",
  "background_color": "#070a10",
  "lang": "es",
  "dir": "ltr",
  "categories": ["business", "productivity"],
  "icons": [
    { "src": "/static/icons/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "any" },
    { "src": "/static/icons/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "any" },
    { "src": "/static/icons/icon-maskable-512.png", "sizes": "512x512", "type": "image/png", "purpose": "maskable" }
  ],
  "shortcuts": [
    { "name": "Wallboard en vivo", "short_name": "Wallboard", "url": "/wallboard", "icons": [{ "src": "/static/icons/icon-192.png", "sizes": "192x192" }] },
    { "name": "Consola del Agente", "short_name": "Agente", "url": "/agente", "icons": [{ "src": "/static/icons/icon-192.png", "sizes": "192x192" }] },
    { "name": "Centro IA — Gobernanza", "short_name": "Centro IA", "url": "/ia", "icons": [{ "src": "/static/icons/icon-192.png", "sizes": "192x192" }] },
    { "name": "CRM — Pipeline", "short_name": "CRM", "url": "/crm", "icons": [{ "src": "/static/icons/icon-192.png", "sizes": "192x192" }] }
  ]
}